Internet connection problem?

See your phone, Wi-Fi router and internet together to help investigate the cause of an internet connection issue.

Keep MizuCue open while you troubleshoot.

MizuCue History with Charts and Reports, phone, Wi-Fi router and Internet checks, using sample data
Drawing of a woman at a laptop with an interrupted group call.
Work calls cut out.
Drawing of a personal video call reconnecting on a phone held in two hands.
FaceTime reconnects.
Drawing of a viewer watching a nature video with a buffering indicator.
Videos keep buffering.

Find the moment things changed.

In the app, press and drag a chart to inspect a recorded moment.

Internet response time over one hour, inspecting a recorded moment, using sample data
Internet response time over 24 hours with three interruptions, using the same sample data

See when Wi-Fi switches to cellular.

Check when your phone changed connections, and when it returned to Wi-Fi.

Wi-FiCellularWi-Fi

Sample history: switched to cellular at 3:49 PM.

Wi-Fi and cellular sample history, switching to cellular at 3:49 PM and then returning to Wi-Fi

Watch your Wi-Fi signal change.

Move farther from your router, then come back. See the signal changes in your history.

StrongFairWeakStrong
One hour of sample Wi-Fi signal quality changing from strong to fair to weak, then strong again

Choose a range. See what changed.

Choose a time range to see when connection checks changed.

Look back up to a year.

History with integrated timeline picker
History time-range picker set to 24 hours
5 min · 1 hr · 24 hr
Up to 1 year

From a moment to a PDF.

Export an event or a date range as a PDF.

View sample PDF ↗

Event details with Export evidence, First observed, Interruption recorded and Recovered
Create report for a selected date range

Get MizuCue.

Make sense of your internet connection problems.

For iPhone

iOS 18 or later

Download on the App Store

For Mac

macOS

Coming soon